I visited Greg O'Toole for a private consultation with a member of my family to see if he could correct a congenital ear deformity. From the outset, he was polite, realistic and honest about what he could do to improve the appearance of my ears. He explained clearly what the procedure would involve, the risks and the final outcome of the surgery. Not once did I feel pressured by him to go ahead with the surgery and I certainly did not feel he wanted my money. Throughout my consultation, he made it clear that whilst he could improve the appearance of my ears, he could not make them "perfect" - he is after all aplastic surgeon, not a miracle worker. I left my consultation feeling happy and confident with what Mr O'Toole told me, what could/could not be achieved and was clear about all the risks involved.
I recently went ahead with the surgery and met Mr O'Toole again on the morning of my surgery as well as other members of his team including the anaesthetist and all were extremely professional and discussed my procedure with me step by step. I was under no illusions as to what to expect post surgery and I cannot fault the information, honesty and professionalism which was portrayed.
Mr O'Toole visited me daily during my stay in hospital and kept a close check on my wounds and how things were healing. I then visited him twice at his clinic to have dressings and stitches removed and at all times, he explained everything to me and members of my family.
Although it is early days and my ears are still bruised, swollen and healing, I am delighted with the results so far. Mr O'Toole has already advised me that I will need a couple of pieces of cartilage shaving off (about a mm in size) in several months' time once the swelling has settled but this is quite common after such procedures. Whilst I will never have perfect ears, Mr O'Toole has significantly improved the appearance of them. I would not hesitate in recommending him to anyone who required ear surgery. He is a skilful, honest, realistic surgeon for whom I have the greatest respect. I am so pleased that I saw him on Embarrassing Bodies because if I hadn't, I would have just continued to live albeit very unhappily, with my congenital ear deformity. It is good that he advertises his work otherwise people wouldn't know where to go to have deformities corrected which have a significant impact on their daily lives and confidence. Mr O'Toole is passionate about his work, cares about his patients and gives them realistic information about what he can achieve. The problem is many people who have plastic surgeryexpect perfection - this doesn't exist and yes, there is always a risk of infection after any surgery but that is not the surgeon's fault! If you are thinking of having ear surgery then Mr O'Toole definitely comes with my recommendations and I cannot thank him enough for making me feel happy on the inside and giving me ears that look normal on the outside - normal not perfect! He's a great guy and still gives people who can't afford to pay privately like I did, to be treated on the NHS.
Joined: Sat Nov 15, 2014 1:53 pm